Element Knoxville West

Excellent property in every aspect! Exceptionally clean and spacious! Night staff was very friendly. Great price! Loved the full size refrigerator. Will definitely be staying at this location again!

We loved the room itself, it was spacious and very large. There were four of us and we all had lots of room. Beds were super comfortable, the bathroom was huge and super clean! There were lots of restaurants and shopping near by, staff was really helpful and very nice. After a disappointing stay in a Universal Orlando Resort that was twice the price of this hotel, our stay at The Element was very appreciated!

Nice facility and wonderful breakfast option

the front desk staff, especially Mary G she was exceptional. upon arrival she was friendly and welcoming it was extremely late when we arrived our room was not one that I particularly liked but it was late and we were going to make it work, but the blinds weren't working and we were on the 1st floor and our beds were facing the parking lot so that wouldn't have worked. so we informed Mary G of the issue and she quickly upgraded us to a King suite which we weren't expecting such grand accommodations and needless to say our stay went from just having a place to lay our heads to feeling at home. however, there were some issues. I'm a forner assistant, General Manager of Hilton Hotels, but my husband and i never heard of your property before and wanted to deviste from our normal Hilton accommodations. However, no matter where i stay, Q/A is something i look for, so i noticed a few things . having a key to turn the lights on was different but not a deterrent. the tray where the coffee pot is stationed wasn't clean. the table in front of the window has some sort of hard plastic stain on it The ottoman in front of the sofa wasn't clean, the pillows on the sectional need to be cleaned, and the windows are filled with dead bugs the shade in the living area is frayed needs to be changed, the shower could use a shower shelf or caddy to hold your items, and we found a dunkin donuts bag under the sofa along with someone's apple ear buds which we turned onto the front desk staff. since im a person who travels with my own cleaning supplies, I always bring products to clean areas that I use to make my stay comfortable. however, I would stay again because the overall cleanliness of the hotel was satisfactory.

Very clean hotel with welcoming staff!! Rooms were spacious and wonderful. Just what we were needing for our family of 6. Beds were very comfortable!! Great location with several places to eat that were within immediate walking distance. Would absolutely stay here again in a heartbeat.